Terms & Conditions

By browsing and using this website, you are agreeing to comply with and be bound by these terms and conditions of use. If you disagree with any part of these terms and conditions, you must not use this website. These terms & conditions do not affect your statutory rights.

Site Contents

All content included in this site unless otherwise stated is the intellectual property of & copyright FAIIINT.

You may not copy, reproduce, publish, distribute, display, post, sell, license or otherwise exploit this site or any of its content without our prior written permission. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these materials is prohibited.

Payment

All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Shipping Policies

Full shipping costs are clearly stated before completing your order. We offer standard (no tracking) & tracked shipping options, we cannot accept responsibility for lost or stolen packages that are sent via a non-tracked service. Customs duty & taxes when shipping internationally are the responsibility of the buyer.

Refund/Return Policy

Items are entitled to a full refund or exchange if the item is considered to be faulty, damaged, inaccurately described or the customer is otherwise unhappy with the product. Refunds are granted on a case-by-case basis due to the made to order nature of the products.

Damaged Items

All items are checked thoroughly before shipping to ensure the highest quality. If you believe your item is faulty or has been damaged en route, please email returns@faiiint.com with your order number & description of the faulty/damaged item.

Colours

We always do our best to display colours as accurately as possible in product photographs, however we cannot guarantee that your monitor’s display of these colours will be accurate.

Materials

Natural materials such as leather are often non-uniform in colour & texture, we see these details as features of the product & not as defects. Please keep this in mind when considering imperfections.

Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, buyer is responsible for the payment.

Complaints

Please get in touch at shop@faiiint.com with any complaints you may have & we will endeavour to get back to you to resolve the issue as soon as possible.

Additional Information

We reserve the right to alter these terms & conditions at any time. The content of the pages of this site, including product details and pricing is subject to change without notice.